Effective Date: 2/21/23
At A Silent Moment Spa (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and communications. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact details.
Appointment and Service Details: Information related to your bookings, preferences, and history with our spa.
Payment Information: We may collect billing details for purchases, but we do not store credit card information.
Communications Data: Emails, text messages, or other communications you have with us.
Website Usage Information: IP addresses, cookies, and browsing activity when visiting our website.
2. How We Use Your Information
We use your information to:
Provide spa services and process bookings.
Send appointment reminders, promotional offers, and special announcements.
Improve our services and customer experience.
Comply with legal and regulatory requirements.
3. Communication Preferences & Opt-Out Options
We respect your communication preferences and provide options to manage your subscription:
Marketing Emails & Text Messages: You can opt out at any time by clicking the “unsubscribe” link in an email or replying “STOP” to a text message.
Appointment Reminders & Service-Related Communications: These messages are essential for service fulfillment. If you wish to modify these preferences, please contact us.
Do Not Contact Requests: You may request to be removed from all communications by emailing us at asilentmoment4me2relax@gmail.com.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
Service providers assisting in communication, payment processing, and marketing.
Legal authorities if required by law.
Business partners with your consent.
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your data (subject to legal obligations).
Withdraw consent for certain types of data processing.
For any requests, contact us at asilentmoment4me2relax@gmail.com.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.
For questions or concerns regarding this Privacy Policy, please contact us at asilentmoment4me2relax@gmail.com.